Wilderness Program manager
Position: Wilderness Program Manager (Northern Ontario)
Immediate Supervisor: Head of Eastern Canada
Location: Carnarvon, ON (west of Bracebridge)
Start date: March 2022
Employment Type: Full Time
Outward Bound Canada is committed to helping Canadian youth change the trajectory of their lives. With young people desiring to thrive in an unpredictable and changing world, OBC, a registered charity, offers social-emotional education through experiential adventures in the outdoors. Since 1969, OBC has inspired over 150,000 participants, with a particular emphasis on providing greater access to those facing socioeconomic barriers, to discover their potential. These experiences develop resilience, social and emotional intelligence, and environmental leadership to contribute to a better, more compassionate, and resilient society. The impact of our work on young people in Canada is found in our recent case for support.
Our goal is to be a best-in-class charity and outdoor education organization that is focused on developing future generations of resilient youth. As the world changes rapidly and continues to face new challenges, young people need additional support to thrive in uncertainty. The social and emotional skills developed on an Outward Bound Course position young people to succeed to the best of their ability.
It is important to state that our programs take place on the territories of many Nations. Outward Bound Canada continues to work on building relationships with many Indigenous people and communities across Turtle Island in order to take steps toward reconciliation. Read our Diversity, Equity, and Inclusion statement here.
ABOUT THE POSITION
The Wilderness Program Manager will ensure that the transformational journeys experienced by the students are planned and delivered in a highly organized, responsible manner. This role will manage the northern Ontario expeditions including employees, program site areas, and programs, including course administration, course planning, programming, delivery, logistics, risk oversight, supervision, and evaluation. In addition, the Program Manager provides support to instructors, clients, partners and all other organizational relationships. This position is currently based in Aspdin and is moving to a camp facility in Carnarvon, ON in order to broaden our program quality and student impact. The expeditions are delivered year-round and currently include canoeing, snowshoeing, and backpacking.
In 2021 our operations relocated to Carnarvon, ON (45 minutes east of Bracebridge), a shared site with Kinark Outdoor Education Centre, where our students meet, stay, and then travel to their expedition area (eg: Missinabi river, Temagami, winter in Algonquin, and more). This move has been done with the input and support of our staff team and we are thrilled to bring this plan to life in 2022. The Program Manager will work with a team of Course Directors and Instructors ranging from 2 – 20 staff varying with the season overseeing the program delivery and operations.
DUTIES AND RESPONSIBILITIES
- Coordinates the execution of the program plans with the Head of Eastern Canada.
- Manages instructional employees, ensuring high-quality program delivery.
- Ensures high-quality and efficient logistical systems which include transportation and equipment systems.
- Works in conjunction with the Director to enhance and develop programming.
- Creates, monitors and maintains: unique programmatic designs, program implementation and evaluation.
- Other duties as assigned.
- Ensures courses and programs are run in accordance with risk management protocols.
- Achieves the objectives of the OBC National Risk Management Policy and acts as the Regional Safety Officer.
- Addresses and facilitates all incident reporting processes.
- Provides risk management briefings and de-briefings to employees.
- Ensures students are briefed as to participation expectations and safety requirements.
- Facilitates and monitors logistics, food, transportation, admissions, route planning, staffing, emergency response and curriculum plans to maintain appropriate risk management and oversight of safety systems.
- In times of need: field ready to replace a staff member on course.
- Ensures the workspace is compliant with Health and Safety standards in collaboration with the Head of Eastern Canada and HR.
- Provides direct customer care for participants and their families/teachers/agencies.
- Coordinates the transfer of course information from key sources to instructors.
- Works with the team to schedule and deliver on-call service, manage evacuations and other field responses. On-call requirements include being within 100 km or 1.5 hours from the base.
- Organizes and facilitates program evaluation and paperwork process.
- Recruit, hire, train, evaluate, and mentor employees and building a positive workplace culture.
- Supports (not lead) community outreach and fundraising.
- Maintains up-to-date knowledge of current industry trends and standards.
- Participates in national OBC team meetings and retreats, providing regional leadership and representation as required.
- Supervises and maintains contractor relationships; i.e. food service provider, parks, etc.
- Ensures that there is a positive, welcoming, harmonious and constructive environment
QUALIFICATIONS AND EXPERIENCE
- Post-secondary education in one of the following fields: environmental science, education, recreation, therapy or similar.
- 3 years in a supervisory role, supervising seasonal faculty and administrative staff members is an asset.
- Understanding and application of OBC policies and philosophies and pedagogy is preferred.
- Proficient in behaviour management, crisis intervention and problem-solving.
- Experience with tripping practices and principles.
- Experience in adventure and experiential educational module delivery.
- Focus on providing high levels of customer service.
- Ability to be a significant contributor to several small teams as well as working unsupervised.
- Experience in managing and maintaining a positive instructor team and community.
- Highly organized, computer, database, and social media proficient.
- High level of mentorship, professionalism and follow-through.
- Wilderness First Responder (WFR)
- Bronze Cross / NLS
- F-Class (or equivalent) Driver’s License (or willing to obtain)
- Paddle Canada or ORCKA certification (or willing to obtain)
- Whitewater Rescue Technician (or willing to obtain)
- Position requires a police background check, including a Vulnerable Sector Check
COMPENSATION AND BENEFITS:
- Full time, year-round position
- $57,000 – 65,000 starting salary
- Comprehensive benefits package
REaDY TO APPLY?
Application deadline: January 14, 2022 applications will be reviewed on a rolling basis
Cover letters, resumes and trip logs can be submitted via our application database: click here Please identify the position as “Wilderness Program Manager” when you apply.
Outward Bound Canada is an equal opportunity employer, we recognize that people come with a wealth of experience beyond the technical requirements of a job, if your experience is close to what you see listed, please consider applying. Outward Bound Canada strives to have a broad representation that is reflective of the diversity of Canada and values the diversity of people and communities and is committed to inclusion in our organization. We encourage applications from all individuals who will help us achieve our goals, including women, racialized people, members of the 2SLGBTQIA+ community, and all other equity-deserving groups.
We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. Please let us know if you require accommodations at any stage during the hiring process.